Back when I worked in publishing, I had a team leader called Nora. Nora was a very sweet and lovely person with a fondness for herbal supplements, if you catch my drift.
Nora would come out with adorable comments like ” What do you mean Ozzy Osborne has taken too many drugs?” and “I wonder what rainbows taste like?”.
One time, Nora left $400 in an ATM on pay day. She didn’t realise until she got back to work at the end of her lunch break. Understandably, she sobbed. The rest of us wondered how exactly you could walk away from an ATM without your cash.
You can see what’s coming, can’t you?
Last month, I walked away from an ATM without my cash.
$400 to be exact. I had chucked a Nora. Bloody Nora.
And I I cried.
I have no good reason for it. I wasn’t cranky, sad, emo or in a rush.
I resolved myself to having lost that money forever. It had happened on a Saturday and the mall didn’t have their centre management open, so nowhere for a kind person to hand in a wad of notes.
I called centre management later in the week anyway, just in case. Beth on the other end of the line encouraged me to go to the bank direct. “They often return the money”, she said.
Yeah right. I bank with the Commonwealth Bank.
But I tried anyway.
CommBank offered to investigate because their ATMs have a mechanism that recalls cash that isn’t taken out of the machine a set amount of time after your card is extracted. This sounded promising! A week after I called CommBank I got a letter to confirm that I would be refunded the full amount because they found my $400 was still sitting in the ATM.
Major props to CommBank for a) bothering to investigate and b) returning my money. Having a mortgage means I’m on the tightest budget ever and I was sofa king relieved to get my moola back.
Have you ever chucked a Nora (or, chucked a Rah?)