Back when I worked in publishing, I had a team leader called Nora. Nora was a very sweet and lovely person with a fondness for herbal supplements, if you catch my drift.

Nora would come out with adorable comments like ” What do you mean Ozzy Osborne has taken too many drugs?” and “I wonder what rainbows taste like?”.

See? Adorable!

One time, Nora left $400 in an ATM on pay day. She didn’t realise until she got back to work at the end of her lunch break. Understandably, she sobbed. The rest of us wondered how exactly you could walk away from an ATM without your cash.

You can see what’s coming, can’t you?

Last month, I walked away from an ATM without my cash.

$400 to be exact. I had chucked a Nora. Bloody Nora.

And I I cried.

I have no good reason for it. I wasn’t cranky, sad, emo or in a rush.

I resolved myself to having lost that money forever. It had happened on a Saturday and the mall didn’t have their centre management open, so nowhere for a kind person to hand in a wad of notes.

I called centre management later in the week anyway, just in case.  Beth on the other end of the line encouraged me to go to the bank direct. “They often return the money”, she said.

Yeah right. I bank with the Commonwealth Bank.

But I tried anyway.

CommBank offered to investigate because their ATMs have a mechanism that recalls cash that isn’t taken out of the machine a set amount of time after your card is extracted. This sounded promising! A week after I called CommBank I got a letter to confirm that I would be refunded the full amount because they found my $400 was still sitting in the ATM.


Major props to CommBank for a) bothering to investigate and b) returning my money. Having a mortgage means I’m on the tightest budget ever and I was sofa king relieved to get my moola back.

Have you ever chucked a Nora (or, chucked a Rah?)

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18 thoughts on “Bloody Nora

  1. woo!

    I’ve left my card a few times.

    And when I get cash out at Woolies. Done that maybe 3 times.

    Posted on 7 June 2012 at 8:38 pm
    1. I find the Woollies staff are pretty good, they love holding that extra bag of groceries for me until I get back ;)

      Posted on 11 June 2012 at 2:12 pm
  2. That is awesome. I get warm fuzzies from that. It makes me think that the world is a good place to be especially since we are not in Syria x

    Posted on 7 June 2012 at 9:25 pm
    1. exactly. funny how I assumed the money would be lost forever, as if we don’t live in the lucky country x

      Posted on 11 June 2012 at 2:13 pm
  3. Wow! I did not think that would be possible. Amazing!

    I’ve never left money or card behind but do remember going to take my last £20 out about a week before payday just after I bought the house and I was skint… I got the whole way through the cash withdrawal but then no money came out. I called the number on the cashpoint who said that it had registered the fault so my bank would know I hadn’t had the money but that there was nothing the cashpoint people would do and it would take 3-5 days for the money to show back in my account. I sat in my car in the supermarket car park and cried then, and that was just £20!!

    Posted on 8 June 2012 at 5:38 am
    1. not just any 20 though, your last 20!
      I think I remember you emgeeing about it?

      Posted on 11 June 2012 at 2:14 pm
  4. Can we all agree that the name for this is now “chucking a Norah”? ;)

    Posted on 8 June 2012 at 6:40 am
    1. Absolutely!

      Posted on 11 June 2012 at 9:44 am

      Posted on 11 June 2012 at 2:14 pm
  5. Oh wow! That’s amazing! Such a great idea for a bank to have!
    Nope, i’ve never done this, but I witnessed someone do it on Thursday, while waiting in line to use the ATM. The lady a few ahead of me walked away without her money, which looked to be, well a lot. Lucky the lady after her yelled out to her and got her attention so she could walk get it. I guess sometimes, these things happen.

    Posted on 9 June 2012 at 11:29 pm
    1. I’m discovering they happen more often than I thought!

      Posted on 11 June 2012 at 2:15 pm
  6. I was so hoping for a happy ending! Nice work Rah – it always pays to ask. Nora sounds hilarious.

    Posted on 10 June 2012 at 1:02 pm
    1. she seriously wondered why Ozzy Osbourne acted like he was off his face the whole time… ummmm???

      Posted on 11 June 2012 at 2:16 pm
  7. Hooray!!! There is hope in the world, when a big bank follows up and returns cash!

    Posted on 11 June 2012 at 9:45 am
  8. Wow, thank gawd the bank did that. Nice. I’ve had the Commonwealth help me out of a sticky situation too! Good customer service there.

    Nora sounds hilarious!

    Posted on 11 June 2012 at 12:43 pm
    1. I’m feeling better about choosing to say with commbank when we got our mortgage. Silly me is still loyal to my original dollarmite account!

      Posted on 11 June 2012 at 2:17 pm
      1. my dollarmite account is how I ended up staying with the commonwealth bank all these years too :P

        Posted on 21 June 2012 at 12:23 pm
        1. so I’m not alone!! hehe
          how cool were the dollarmites? And the cheque books?!

          Posted on 22 June 2012 at 9:11 pm